Skip to content
AI Receptionist

An AI receptionist that actually knows your business.

It answers from the knowledge base you upload, not from a made-up script. It puts callers through to a human when it should, all for £29.99 a month including 5 agents and 90 minutes of AI call time.

Your free trial sets up the Voxora phone system - add the AI Receptionist whenever you are ready.

Part of your Voxora phone system - a contained add-on, not a separate bot.

Answers from your knowledge base Transfers to a human £29.99/month, 5 agents and 90 minutes included
Answers, not guesses

It answers from your knowledge base, not made-up answers.

Most worry about an AI on the phone is the same worry: what if it invents an answer? The Voxora AI Receptionist is retrieval-backed, which means it looks things up in the knowledge base you give it before it replies. It is grounded in your prices, your services, your policies and your FAQs, not a generic script.

  • Grounded in your contentUpload the documents and FAQs that describe how your business works. The AI answers from those, so callers hear your facts.
  • Honest when it does not knowIf something is not in your knowledge base, it does not bluff. It says so and offers to take a message or put the caller through.
  • Yours to updateChange your knowledge base when your business changes, and the AI answers from the latest version.
You stay in control

Knows your hours, dials by name, hands over to a human.

The AI Receptionist is not a black box. It works inside your phone system and follows the rules you already have, so it behaves like a member of your team, not a separate bot.

Knows your opening hours

It is business-hours-aware, so it answers during the day and behaves differently out of hours, without separate scripts to maintain.

Dials by name

Ask for a colleague and the AI can find them in your directory and put the caller straight through.

Transfers to a human

When a call needs a person, the AI escalates and hands over cleanly, using the same routing as the rest of your system.

Multi-language

It can greet and help callers in more than one language, so you can welcome the people who ring you.

Captures caller details

It takes the name, number and reason for the call, so nothing falls through the cracks when you are busy.

Works with your routing

It sits alongside your ring groups, auto attendant and queues, so your existing call flow keeps working.

Nothing slips past you

You see every call.

After each call, the AI Receptionist captures the caller's details and sends you a tidy summary. You can have it delivered by email, or pushed to your own systems by webhook, so a missed call still lands somewhere you will see it.

Here is an illustrative example of what a summary looks like:

Example - AI call summary

Caller: Sarah Doyle · 07700 900123

Reason: Asking whether you fit electric car chargers

Outcome: Answered from knowledge base, callback requested for a quote

Next step: Call back today before 5pm

Example only. Real summaries are generated from your actual calls and knowledge base.

Simple, fixed pricing

One flat price, monthly rolling.

The AI Receptionist is £29.99 a month, monthly rolling with no long contract. That includes up to 5 unique agents and 90 minutes of AI call time every month, so you know your cost up front.

£29.99 a month, all in

Includes up to 5 agents and 90 minutes of AI call time. Beyond 90 minutes it is 25p per minute, so there are no surprises.

Multi-language ready

Welcome callers in more than one language on the same plan, with no separate add-on to buy.

Works with what you have

It plugs into your existing ring groups, auto attendant and queues, so you keep your call flow and add the AI on top.

The 90 included minutes are designed for overflow, after-hours and out-of-hours cover, not for running an all-day phone line. A busy month is easy to predict: using 240 minutes is the 90 included plus 150 extra at 25p, so £29.99 + £37.50 = about £67.49 for the month.

How it works

From upload to answering calls in a few steps.

The AI Receptionist lives inside your Voxora account, so there is no separate product to set up.

1

Add your knowledge

Upload the documents and FAQs that describe your prices, services and policies. This is what the AI answers from.

2

Set the rules

Confirm your opening hours, who calls should transfer to, and what details you want captured on every call.

3

Point a call flow at it

Send the calls you choose to the AI from your existing routing. Your ring groups and queues keep working as before.

4

Get a summary

The AI answers, captures the caller and sends you a post-call summary by email or webhook so you never miss a thing.

It is part of a real phone system

An add-on inside Voxora, not a standalone bot.

The AI Receptionist is one feature of the Voxora cloud phone system, built and supported in the UK. You take calls on browser, mobile and desk phones, port your existing number for free, and there are no long contracts. The AI sits inside that, so you get the reassurance of a proper phone system as well as the convenience of an AI that answers.

  • UK-built and UK-supportedA complete cloud phone system run from here, with calls and support handled by people in the UK.
  • Keep your number, go live the same dayFree porting in the background, same-day go-live, and calls divert to mobile in an outage.
  • No long contractsStandard is £6.95 and Pro is £9.95 per user per month, and the AI Receptionist is a flat £29.99 a month on top - all monthly rolling.

Common questions about the AI receptionist

Will the AI receptionist make things up?

No. The Voxora AI Receptionist answers from the knowledge base you upload, not from a generic script or guesswork. It is retrieval-backed, so it looks up what you have told it about your business before it speaks. If it does not have the answer, it says so and offers to take a message or put the caller through to a person, rather than inventing an answer.

Can it transfer a caller to a human?

Yes. The AI Receptionist can transfer or escalate to a person when it should, and it can dial a colleague by name from your directory. It uses the same call routing as the rest of your Voxora phone system, so a transfer reaches your ring groups, queues and people exactly as a normal call would.

Does it know my opening hours?

Yes. The AI Receptionist is business-hours-aware. It knows your real opening hours and behaves accordingly, so it can answer during the day and take a message or route differently out of hours, without you setting up separate scripts.

What languages can it speak?

The AI Receptionist is multi-language, so it can greet and help callers in more than one language. Specific supported languages are confirmed in your account when you set it up.

How much does it cost?

The AI Receptionist is £29.99 a month on a monthly rolling basis. That includes up to 5 unique agents and 90 minutes of AI call time each month. If you go over 90 minutes, extra AI time is 25p per minute. The 90 minutes is designed for overflow, after-hours and out-of-hours cover, not for running an all-day phone line. It is an optional add-on to your Voxora phone system, which is priced per user per month: Standard is £6.95 and Pro is £9.95 per user per month.

Does it replace my phone system?

No. It adds to it. The AI Receptionist is part of the Voxora cloud phone system and works alongside your existing ring groups, auto attendant and queues. You keep all of your normal calling on browser, mobile and desk phones, and the AI sits inside that system as a contained add-on you switch on when you want it.

Try an AI receptionist that knows your business.

Answers from your knowledge base, transfers to a human, and costs £29.99 a month with 5 agents and 90 minutes included. Part of your UK-built Voxora phone system.