Make every moment on hold count.
Choose exactly what callers hear while they wait. Upload your own hold music or messages, generate spoken messages with text-to-speech, and set different audio per team or queue - all from the Voxora portal.
Decide what callers hear while they wait
A silent hold tells callers nothing. With Voxora you control the audio on hold, so waiting feels deliberate instead of dead air. Set it once for the whole business or tune it for each team.
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Upload your own music or messagesBring your own hold music or a recorded on-hold message and have callers hear it the moment they wait.
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Generate spoken messages with text-to-speechType your message and Voxora turns it into a clear spoken message. No microphone, no voice artist, no studio.
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Set different audio per team or queueGive sales, support and reception their own hold experience, all managed from one portal.
Turn waiting time into useful time
Callers on hold are a captive audience. Play an offer, share opening hours or point them to your website while they wait, instead of leaving silence to do the talking.
Promote offers
Let callers hear your latest offer or new service while they wait, so a hold turns into a chance to sell.
Share useful information
Mention opening hours, your website or how to reach the right team, so callers get value before they connect.
Sound consistent
Use the same hold audio everywhere so every caller hears a polished, professional message, no matter who they ring.
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Different audio for different teamsSales callers can hear an offer while support callers hear an information message.
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Update it in minutesChange your hold music or message in the portal whenever your offers or hours change.
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No studio requiredGenerate spoken messages with built-in text-to-speech, or upload audio you already have.
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Part of the phone systemMusic on hold works alongside your call queues and auto-attendant, all in one place.
Pairs well with call queues and your auto-attendant. See the full list of features.
Common questions
Can I upload my own music on hold?
Yes. Upload your own hold music or a recorded on-hold message in the Voxora portal, and callers hear it while they wait. You can use it as the default for the whole business or set different audio for individual teams and queues.
Can I have different music or messages per team or queue?
Yes. Voxora lets you set hold audio per team or per call queue, so sales callers can hear an offer while support callers hear an information message. You manage all of it from the portal.
Can I create spoken on-hold messages without a recording studio?
Yes. Voxora includes built-in text-to-speech, so you can type a message and have it generated as a spoken on-hold message. You do not need a microphone, a voice artist or a recording studio to get a clear, consistent message live.
Do I need a music licence for hold music?
You should only play hold music you are licensed to use. Voxora lets you upload your own audio and generate spoken messages with text-to-speech, which keeps it simple to use audio you already have the rights to.
Which plan includes music on hold?
Music on hold and on-hold messages are part of the Voxora phone system. Voxora is priced at £6.95 per user per month on Standard and £9.95 per user per month on Pro, with free number porting and no long contracts.
Helpful guides
Give callers something better to wait to.
Set up music on hold and on-hold messages in minutes. Keep your number, go live quickly, and get real UK support.