Skip to content
Numbers and porting

Keep your number. Porting is free.

Switching to Voxora does not mean changing the number your customers already know. We move it across for free, with no downtime, through a guided wizard - and we handle the carrier side for you.

Free porting No downtime We handle the carrier side Landline or VoIP
How porting works

Four simple steps, and your old line never goes quiet

A guided wizard walks you through it and we do the work with your current carrier. You stay reachable the whole way through.

Tell us the number

Enter the number you want to keep in the porting wizard. It works for landline numbers and existing VoIP numbers, and you can add more than one.

We handle your old carrier

We deal with your current provider and the carrier side of the move for you. There is nothing technical for you to chase or arrange.

Your old line stays live until cutover

Your existing line keeps working the whole time the port is in progress, so customers can always reach you while we get the new line ready.

You go live with no downtime

When the new line is ready, the number cuts over to Voxora. No gap, no missed calls - just the same number, now on your new phone system.

Porting is free and we handle the carrier side, so the only thing you decide is which number to keep.

New numbers

Need a new number too?

Starting fresh, or want a second line alongside the number you are keeping? Pick a new UK number and set up routing in minutes from the dashboard.

01 / 02

UK local numbers

Choose a local 01 or 02 number for the area you serve, so customers see a familiar local presence when you call them and when they call you.

03

03 national numbers

An 03 number works nationwide and is charged to callers at the same rate as a standard 01 or 02 call - a tidy, single number for the whole business.

0800

0800 freephone

An 0800 freephone number is free for your customers to call, which makes it easy for them to pick up the phone to sales or support.

Whichever you choose, you point it at the right team, menu or mailbox in minutes - no engineer visit, no waiting.

Switch with confidence

The move is the easy part

Keeping your number is the bit most people worry about, so we have made it the simplest part of moving to Voxora. Here is exactly what to expect.

  • It is freeThere is no charge to port your number to Voxora. You keep the number your customers know without paying to move it.
  • No downtimeYour old line stays live until the new one is ready, then the number cuts over. There is no window where callers cannot reach you.
  • Landline or VoIPIt works whether your number is on an old landline or already on another VoIP provider. Either way, we bring it across.
  • Multiple numbers and sites are fineBring across one number or many, including numbers from more than one location, all through the same guided wizard.
  • UK-built, UK supportVoxora is built and supported in the UK, on monthly rolling billing with no long contracts. If you need a hand with a port, you talk to a real UK team.
Number porting In progress Submit 3 Jun Validation 5 Jun Scheduled Current step Live Pending PORTING IN 0114 213 0088 From: Previous provider Ltd · geographic line Scheduled EST. GO-LIVE Tue 17 Jun Your existing line stays live until cut-over. No downtime.
Quick check

Check your number can come with you

Pop in the number you want to keep and we will pick it up with you. The porting wizard does the real check when you start your trial.

This quick check sends you to our contact form so the UK team can confirm your number and answer any questions. Porting is free and there is no downtime - our UK team will confirm everything with you by email.

Common questions

How long does number porting take?

Porting is a guided process and we handle the carrier side for you. Your existing line stays live the whole time, so you keep taking calls right up until the moment it switches over to Voxora.

Is there any downtime when I move my number?

No. There is no downtime. Your old line stays live until your new Voxora line is ready, then the number cuts over to us. You will not have a gap where customers cannot reach you.

Does number porting cost anything?

No. Number porting is free with Voxora. There is no charge to bring your existing number across, and we handle the carrier side of the move for you.

What numbers can I port to Voxora?

You can port landline numbers and existing VoIP numbers. If your customers already know a number, the aim is to keep it. Start the porting wizard with the number you want to bring across and we will guide you through it.

Can I port more than one number, or numbers across multiple sites?

Yes. You can bring across multiple numbers, including numbers from more than one site, through the same guided wizard. We handle the carrier side for each one.

Can I get a brand-new number instead of porting?

Yes. You can choose a new UK local 01 or 02 number, an 03 national number, or an 0800 freephone number, then set up routing in minutes from the dashboard. You can also mix the two: port your main number and add new numbers alongside it.

Bring your number. Keep your customers.

Free porting, no downtime, and a UK team that handles the carrier side for you. Or pick a new UK number and go live the same day - from £6.95 per user per month.