Every call, written down and summarised.
Voxora turns your recorded calls into searchable transcripts with speakers labelled, plus a short written summary of what was said and decided - so anyone can catch up in seconds. Part of the Pro plan.
Works hand in hand with call recording - if a call is recorded, it can be transcribed and summarised.
A clear written record of every recorded call
No more scrubbing through long recordings to find the one thing you needed. Read it, search it and send it where the rest of your team already works.
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A full transcript with speakers labelledThe whole call is written out and each speaker is marked, so you can follow the conversation and see exactly who said what.
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A short AI-written summaryEach call gets a quick summary of the key points and the outcome, so a manager or colleague can get the gist without listening to the whole thing.
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Searchable across your call historyFind the call where a price, a date or a commitment was mentioned by searching the words in the transcript, not by scrubbing through audio.
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Notes pushed to your CRM automaticallyThe summary and call notes can drop straight into your CRM, so the record sits with the contact your team already works from.
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Multiple languages supportedCalls in more than one language can still be transcribed and summarised, which helps teams with overseas customers or international staff.
Sarah (Voxora): Thanks for calling. How can I help today?
Caller: We are moving offices next month and want to keep our number. Is that possible?
Sarah (Voxora): Yes, we can port your number across for free. I will email the form and we can have you live in a few days.
Caller: Great. Can you also add three more users while you are at it?
AI summary
- Caller is moving offices next month and wants to keep their existing number.
- Sarah confirmed free number porting and offered to email the form.
- Caller asked to add three more users to the account.
- Outcome: send porting form, follow up to add three users.
From a recorded call to a written record
There is nothing to install and nothing to remember. It runs on the calls you already record.
Record the call
Turn on call recording for the extensions, ring groups or queues that need it. Transcription works on these recorded calls, so it pairs directly with call recording.
Transcribe automatically
After the call ends, Voxora turns the recording into a written transcript and labels each speaker. Nobody has to type anything up.
Summarise the key points
The AI writes a short summary covering what was discussed and the outcome, so the important parts are clear at a glance.
Search it, or send it to your CRM
Search the transcript across your call history to find what you need, and let the summary and notes flow automatically into your CRM against the right contact.
Part of a connected phone system
Transcription is one piece of Voxora. It builds on call recording and feeds straight into your CRM, so your call data stays joined up.
Call recording
Capture your calls securely so they can be played back, transcribed and summarised. See call recording.
CRM integration
Push summaries and call notes into your CRM automatically, so every call is logged where your team works. See CRM integration.
AI Receptionist
Add an AI add-on that answers and routes calls when you cannot. A separate metered add-on. See the AI Receptionist.
Common questions
How accurate is the call transcription?
Accuracy depends on the call - clear audio, one person speaking at a time and common business vocabulary all help. The transcript labels each speaker and the AI summary captures the key points and outcome, so it is reliable for catching up on a call and searching your history.
What languages does transcription support?
Transcription supports multiple languages, so calls handled by international teams or with overseas customers can still be written down and summarised.
Where do the transcripts and summaries appear?
Transcripts and summaries sit against the recorded call in your Voxora dashboard, where they are searchable. Summaries and call notes can also be pushed automatically into your CRM so the record lives where your team already works.
What does AI call transcription cost?
AI transcription is available on the Voxora Pro plan (£9.95 per user per month). Transcription itself is metered at £0.015 per minute of audio transcribed, charged on top of the plan. See pricing for the plan details.
Is my call data private?
Transcription works on your own recorded calls and your transcripts are kept in your Voxora account. See our privacy policy for how we handle and retain this data.
Give every call a written record
Searchable transcripts, plain-English summaries and notes in your CRM - all on a UK-built, UK-supported phone system. Keep your number, go live in minutes.